We have a city website?
It isn’t new; the city has had a website for a long time. A few years ago, the city redesigned the website to communicate better. Some people are more web-centric than others. No matter what level of web comfort you have, we continue to simplify the use of the website to make life easier, provide information, help people, and connect them with services.
I still talk to a lot of people who don’t know how many things they can solve on the city website. While it may not be new to you, and/or you may already use the website regularly. I thought it would be useful to share some of the common things you can do on the website to speed up service.
We moved our “Report a Concern” request to the home page as it is one of the most used services. You may come across a problem at an odd hour, or you may not be sure who to call. In just a few clicks, you can tell us what you saw, are concerned about, or need help with. One of the great parts about using this simple online form to report problems is it automatically creates a notice for the right people and is seen by many who back up anyone who gets the alert. You can use this form to report to code enforcement or request help from the many services Public Works performs for the city.
You can sign up to be notified of specific upcoming events or announcements in the city. You can use the “Notify Me” service for very specific things if you don’t want to hear about a wide range of things, or just to be on top of all general information. You can edit the types of things you want to get notifications for later if you change your mind or interests.
Most of our building services offer paperwork online. There is no longer a need to come into City Hall for updates. You can apply for a business license online. You can submit paperwork for permits online and get quick and easy updates to all your applications.
You can always see meeting agendas and minutes from past meetings. The packet of information describing all agenda items is published before every meeting, allowing everyone to see what the council is advised going into the meeting in preparation for. This offers the best transparency possible.
We have an interactive map that shows development that has been approved and is ongoing for those who ever wonder what new construction will be. This has been very popular since it was created.
You can do a lot more; in fact, I would need pages to go over all the services and information on the website, but I encourage people to take a look when you have questions or want to report something. The website never sleeps and is there to be a helpful tool. Check it out!
Download the mobile app: